By accepting a quote from B&N Enterprises, LLC, you agree to the Terms & Conditions listed below:

Estimates are only valid for 30 days. Prices may change after 30 days. 

BN proposes to furnish all labor, materials, and equipment necessary for your cleaning services. 

All services will be completed in accordance with local, state, and federal codes, including NFPA #96.

Work will be performed after the facility has closed or before cooking operations begin in the morning, unless approved by the scheduling department and customer.

CONDITIONS: Customer will be responsible for removing all food and other cooking and food paraphernalia from the cleaning area to provide our service technicians full access to your kitchen exhaust system. We are not responsible for any damage to food items, cooking items and equipment or anything left in the area to be cleaned. We are not responsible for damage caused to equipment that needed to be moved to complete the service. Deficiencies in the Kitchen Exhaust System, kitchen, kitchen equipment, and location will be noted to the best of our technicians’ ability, prior to the cleaning. BN does not clean or service any kitchen equipment components close to or in the same area as the motor of said equipment. The risk for damage of the system is too great. BN will only clean these areas of equipment if a customer gives us written explicit permission and revokes and right to claim damage. BN is not responsible to fix, replace, or pay for damage or deficiencies noted prior to the work. Claims cannot be made to pre-noted deficiencies, before, during, or after the service. Every conceivable effort shall be made to remove all grease, dirt, lint and other foreign deposits from the system(s) and equipment described in your estimate/ quote. But we shall not be held responsible for failure to remove any grease, dirt, lint, or foreign deposits that may be inaccessible due to obstructions in or to said system(s), nor cleaning of the automatic fire extinguishing systems or any component parts, nor for the accidental discharge of same during or after our cleaning operations. It shall be the owner’s responsibility to disarm and reactivate all such systems unless specifically agreed upon between BN and customer. We will not be responsible for the failure to remove carbonized or baked on deposits for services unless specifically stated herein. Customer may notice some water dripping from the exhaust system, dripping is normal and not cause for alarm, nor does this mean the system was not cleaned. To minimize the dripping, Technicians will turn on the exhaust system before leaving to facilitate the drying of the system. Contractor is not responsible for any claims regarding incomplete work or damage unless reported to us within 72 hours after performance of the service. Clean drop cloths or other suitable covering will be provided to ensure full protection of the areas in which the work is performed, and our technicians will leave such areas in a broom-clean condition. After receipt of the contract and/or purchase order, the scheduling department will arrange in advance a mutually convenient time that would cause the least amount of interference with your business. Customer is subject to an additional charge of 50% of the contract amount if contractor is prevented by customer or customers agent from performing a scheduled and confirmed job and/or service or if a service is cancelled within 24 hours of the scheduled service. Any delays in time of cleaning due to circumstances not solely under contractor’s control shall relieve contractor from any claim for damages resulting from such delays. B&N will be unable to assume liability for inaccessible ductwork.

If equipment or tools are purchased to complete work that was approved by the customer and the customer cancels or revokes their approval, they will be liable for the cost of the equipment and tools. 

INSURANCE: We carry 1 million dollars of Comprehensive General Liability Insurance and an additional 2 million dollars of Umbrella Liability. Our employees are covered by Workmen’s Compensation Insurance, evidence of which will be provided upon request. 

PRICE: All labor, equipment and material described herein shall be furnished for the sum(s) agreed upon in estimate/ quote. Credit card payments will be assessed with a 3.5% surcharge. 

TERMS: Due upon receipt, unless approved by BN. If payment is not received at the due date on your invoice and/or quote, a daily 3% late fee may be added to the invoice, subject to our discretion. Customer agrees to pay all costs in connection with the collection of any outstanding invoices including but not limited to reasonable attorney fees, court costs, collection costs and interest @ 12%.

SMS Terms and Conditions Policy for B&N Enterprises, LLC
Thank you for subscribing to B&N Enterprises, LLC SMS service. By opting in to receive SMS messages from us, you agree to the following terms and conditions:

Message frequency may vary: You agree to receive recurring automated promotional and informational text (SMS) messages from B&N Enterprises, LLC including text messages that may be sent using an automatic telephone dialing system. The frequency of these messages may vary depending on your activity with us. Message and data rates may apply.

Opt-out: You may opt-out of our SMS service at any time by texting STOP to the messaging number. You will receive a one-time opt-out confirmation text message. After that, you will no longer receive any text messages from B&N Enterprises, LLC. If you want to join again, please email info@bneus.com.

Support: For support or information about our SMS service, text HELP to the messaging number or email support@bneus.com for support.

Privacy: B&N Enterprises, LLC respects your privacy. We will only use your mobile number for SMS messaging purposes and will not share your mobile number with any third parties. Personal information cannot be shared or sold to third parties for marketing purposes.

Types of messages: type of messages you may receive, but not limited to, are coupons, appointment reminders, status of service requested/delivered.

Terms and Conditions: By subscribing to our SMS service, you agree to these SMS terms and conditions, our privacy policy, and our website's terms and conditions. We may update these terms and conditions at any time by posting a new version on our website. It is your responsibility to check our website periodically for changes.

Disclaimer: B&N Enterprises, LLC is not responsible for any incorrect, inaccurate, or incomplete information communicated through our SMS service. We will not be liable for any delays in the receipt of any SMS messages or for any actions taken or not taken by you in reliance on any SMS message received from us.

If you have any questions or concerns about our SMS terms and conditions, please contact us at 301-490-4000 or support@bneus.com for support.